Few people ever set up utility service with the intention of not paying. But sometimes a person just can’t make ends meet. Even though with the many payment options available through utility companies, some people just need an extra boost to get back on track. As a member of the Arkansas Energy Network, your donations will be leveraged to provide utility payment asssitance to our less fortunate neighbors. With our streamlined electronic management of your assistance program, administrative costs are greatly reduced.
Using our online management tool, we are able to coordinate with our utility partners to prevent a majority of service interruptions. Customers benefit by not having to resort to unsafe or illegal ways to replace their utility service, the utility benefits by receiving payments on accounts that might otherwise become uncollectible. And a reduction in call center activity and fewer disconnect/reconnect cycles is also a cost-savings measure for our participating utilities.
For more information on how we can help you manage your customer assistance fund, please contact Linda Barnes, Program Director at 501-690-2773 or via email at firstname.lastname@example.org.